We're here to help

Whether you have a question about your account, billing, privacy, or how a feature works, our team is happy to help. We aim to respond within 1–2 business days.

Support contact

General & technical support: support@remynest.com.

Before you reach out: you can manage your subscription, export your data, and delete your account directly in the app under Profile → Settings → Privacy, or from your subscription page.

Privacy & data requests

For access, correction, portability, or other data-rights requests: admin@remynest.com. Our Data Protection Officer can be reached at admin@remynest.com.

Privacy and data-rights requests are handled within the timeframes required by law (generally within one month). See our Privacy Policy for details on the data we hold and your rights.

Data deletion requests

You can permanently delete your account and associated data yourself — in the app under Settings → Privacy, or via our account deletion page. Prefer we handle it? Email admin@remynest.com and we will process your request.

Reporting a security issue

Found a vulnerability? Please report it responsibly to security@remynest.com.

RemyNest helps individuals, families and caregivers preserve and organise memories. It is not a medical device and does not provide medical advice.